How to Fix ‘Outlook Rules are Not Working’ Issue? If there are references to a deleted folder/file, you can replace the folder/file with an existing one. You can check the dependencies of a rule by double-clicking it in the Rules and Alerts dialog box. If certain rules refer to a mailbox folder or a file that’s deleted, you may face the problem of Outlook 2013 rules not working properly. Rules Don’t Refer to a Deleted Folder or File

In the Rules and Alerts dialog box, check that the “enabled” checkboxes against the concerned rules are selected.

Open Outlook and go to Files > Rules and Alerts.

If you are facing the problem of Outlook rules not working properly, you need to first check the following:Įnsure that rules are enabled. This may happen due to various reasons such as rules exceed the quote set for the mailbox, corruption in PST file, etc.

At times, you find that Outlook rules are not working when new messages arrive in your inbox. Outlook rules make email management easy by allowing you to sort, mark, and filter incoming emails.

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